Service Notification: Under the new Registrar Accreditation Agreement all domain holders must have a valid email address and postal address for all domain names.

Starting Monday June 23rd 2014 all domain name holders will have to re-validate their email and postal address.

Email Validation: All domain holders will be sent an email as well as reminders to validate their domain name email. Customers simply need to click a link to re-validate the email address. The email will be sent from CMather. This must be done within 15 days of the email date. Failure to validate your email and contact details may lead to domains being suspended.

Postal Address Validation: Google and other services will try and validate automatically your postal address on file. If an invalid postal address is found or submitted the domain name is at risk of being suspended.

Please make sure the information you have on your WHOIS Domain Name is current and correct. Due to new regulations within the domain name industry, users can have the domain name suspended or the domain name blacklisted.

To update your domain name information, please login to our domain control panel:

  • For each domain name, click on “Administer”
  • Click on “Domain Name”
  • Under “Contact Information” click on “Modify”
  • Check / Update all fields.

For multiple domain names and updates, click on “Service Administration” in top menu.

  • Click on “Mass Contact Update”
  • Use this method for updating all your domains from CMather at the same time.
  • If you require help, please contact us.

All email addresses and postal addresses must be valid and correct. Providing incorrect or misleading information can lead to your domain name getting suspended.

If you require further help or clarification on this issue, please contact us.


Australian Domain Name Registration