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Update your contact details for your Domain Name

Published on Thursday, November 26, 2009 by

Why it is important to update your contact details for your Domain Name?

You may not realise the impact of not updating your contact details especially your e-mail address for your Domain Name in the WHOIS database. There are certain important reasons why you should do so.

You purchase your Domain Name from a registrar, an organization which is accredited by ICANN (Internet Corporation for Assigned Names and Numbers) or a national country code top level Domain authority. The registrar is responsible for publishing the relevant information using a special service called the WHOIS protocol. The WHOIS database is an online directory, accessible to the general public to check for Domain Names using the WHOIS search tool. Even the authorities check this database when they are investigating criminal activities.

In order to prevent unlawful activities, ICANN‘s new policy makes it imperative for registrars to maintain the accuracy of the Domain Name owners’ contact details in the WHOIS database. Registrars may use the old e-mail addresses to contact the relevant Domain Name owners to verify on the accuracy of the relevant contact details. If there is no response, the registrar has the authority to delete the Domain Name, creating the opportunity for someone else to register the same Domain Name. In relation to this, ICANN gives a redemption period by deactivating the Domain Name on a temporary basis.

But, there is a reactivation fee involved which could cost higher than USD200. More importantly, there could be possible loss of important incoming e-mails and temporary unavailability of the related website. This could affect the business of the Domain Name owner. It is better to practice good Domain Name Management. Simply log into the website of the registrar every 3 months and update the relevant changes in contact details for the Domain Name as soon as possible to maintain the accuracy of the WHOIS database.

It’s a good idea to update the entire record which includes phone, address, email and business related information. Keeping this information current will help you keep up to date with renewals, transfers and domain management. If you require help in updating your contact details, please contact our support team.



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21 Responses
  • by Leyona December 3, 2009 at 7:57 am

    Ohh, I never thought about this, Usually I am not giving any of my actual contact details in whois, and I also like to make it private also.

  • by Najeeb December 5, 2009 at 5:05 am

    Nice,This was a new information to me.Thank you.Can I get even simple procedure to update my contact?i recognizes the importance of updation

  • by Seiner December 23, 2009 at 1:59 pm

    Good post. Domain names must be renewed regularly as you told, for example every one or two years. But I need one help, due to problems with current service provider, I need to change my domain name to other provider. What can I do ?

  • by Alpern December 23, 2009 at 2:47 pm

    My friends suggest not to give any contact information with Domain name providers. Making it private is really good for our security as Leyona said. But if I do like this, will it affect my business later if I am using it for commercial purposes?

  • by Nelson Masur December 28, 2009 at 12:40 am

    Hi, Thanks for reminding this. Now it is the time to update my contact information of my website. I have to mail my provider. I am little bit confused about the privacy. Will my privacy got affected by doing so ?

  • by Darrell George December 31, 2009 at 4:43 am

    Its important that you regularly check the contact details listed with your domain name registrar to ensure that they are correct and up to date. Its advised to provide your registrar with a generic e-mail address for your domain name rather than a personal e-mail address. :)

  • by Mallory Taranto January 3, 2010 at 12:11 am

    Hello, Now I realized the need for updating the information in a website. Thank you. As Alpern said, also my friends say about privacy. What should I do for that ? Can you explain it here ?

  • by Elnora Machin January 3, 2010 at 2:53 am

    @ Nelson. Well I dont know anything about updating domain names and all. What is the problem with privacy for updating domain name Nelson ? I owe a site. Do I need to update details ?

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