Customer service has become a vital factor for the growth of any organisation irrespective of its size. Help desk software constructs competent customer support and plays a key role in bringing out customer satisfaction and to improve business turn over. Hence the usage of help desk software to manage customer [...]
Real-time ITSM implementation challenges and ways to overcome them effectively through proper ITIL best practices.
Story: The day dawned normally. I was woken up by my Fit Bit Flex alarm. A Day in the Life of a Tech Student and the gadgets used today.
Common questions answered regarding our quadcopter drone, the equipment we use and the setups for professional video and aerial photography.
GTalk connection issues? Try these new configuration settings to configure Pidgin for Google Apps account or your normal Gmail account.
Financial accounting can be a pain for small business. Automating accounting workflow with Zoho Books can help save time and money.
9 Ways to Secure Your Passwords. Password security is one of those things that everyone knows about—everyone knows how crucial it is too—but most of us take it lightly. 7 out of 10 active users on the Internet don’t do anything about securing their passwords.